Inhalt

• Preparation and Planning
• Installation
• Basic Configuration
• Further Tasks after the Basic Configuration
• Detailed Description of the Menu Items
• Maintenance Tasks
• Differentiation of the Program Modules
• Troubleshooting

Preface

This document serves as a guide and assistance for planning, installing and configuring the aurenz software AlwinPro UC-Edition for billing UC services, and the communication analysis software UC-Analytics.

On our website www.aurenz.de you will find more information, video tutorials and FAQ's.

For further support, please contact your system house or partner where you purchased the software. The aurenz software can be purchased, implemented and supported by numerous sales and integration partners.

Legal notice

All rights to this documentation, in particular the right of reproduction, distribution and translation, are reserved. No part of this documentation may be reproduced in any form or processed, duplicated or distributed using electronic systems without the prior written consent from aurenz GmbH. Aurenz GmbH is not liable for any errors in this documentation. Liability for direct and indirect damage arising in connection with the delivery or with the use of this documentation is - as far as legally permissible - excluded.

The reports created using this software product are based on the data transmitted by the communication system. Through tests with different communication systems, it has been recognised that in certain cases insufficient data is provided. Liability of aurenz GmbH for the completeness, up-to-date-ness and correctness of the connection data transmitted by the communication system used by the licensee is excluded. Detailed information about different telephone systems and compatible communication systems can be found at www.aurenz.de.