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WARNING: If you have made changes in basic settings, you should restart all system programs, including the associated services, in order to ensure that the changes will be adopted by each module.

Types of costs

After the installation, normally you will only find the item "Calculation mode (Net/Gross)" here. If you want to bill other costs in addition to call costs, you must activate the checkbox "Show advanced settings". If you activated this option, you will see all the other cost types that you can then activate for usage.

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Call Types/Storage

Communication

Classifier (accessible via advanced settings) Determine the icon to be used when a new classifier is created in the organisational chart.
Call types Define which call types are to be stored by AlwinPro. The call type business cannot be deactivated. All call types provided by the communication system that are not activated here will be stored in the database as business calls.
Storage determines whether not only externally outgoing, but also externally incoming, internally outgoing/incoming and network-internal outgoing/incoming calls are to be stored. Internal calls are calls made between extensions within a system. Network-internal calls are those that take place between extensions within the same network node. Furthermore, you can define special settings for system configurations without a unique call number plan. A distinction is made here between the pbx node prefix before:

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Here you can activate the use of free minutes. For example, if in the carrier tariff contract it is agreed that 10,000 call minutes are free within a country.

Organisation Chart

Additional texts/address field 2   activates the use of additional text fields (for instance the use of employee ID) and a second address field (for instance the use of the subscribers' private addresses). You can adapt the standard names of the text fields according to customer requirements. The effects can be seen in the subscribers' property page.

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Automatic updates determine how the organisation chart is built/updated. The organisation chart can be updated via LDAP, Unfi XIE interface and file import or by taking over call data record information. For more information, see chapter 5.3.

Reporting

Initial costs shows the VAT rate for calculating net costs if these are output as gross in the report.

Recalculation sets whether all calls are to be recalculated in the reports when the entered tariff information is changed, or whether the costs that were valid when the data set was received are to be used.

Miscellaneous

Call markers can highlight connections that meet certain criteria in the reports. After selecting the option "Use call markers" under the activation, the telephone TAB appears under which you can set markers. Assign a marker name and an indicator (e.g. "more expensive") with which the connections in question are to be highlighted in the reports. Now you can determine the criteria for the call markers to identify these connections. It could be for example, expensive calls, long calls, calls on certain week-days, certain times of the day, certain numbers or certain classifiers. If you select several criteria, all conditions must be met for the calls to be marked. Activate the option offer as call filter in reports only if you want to specifically evaluate such calls in the reports.

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Invoice number: Each time an invoice is created, the invoice number is used in the report and incremented by the value 1. Enter the initial value of the invoice numbers here. The current initial value is requested again each time a report is started manually.

Web Server

User Authentication

Provide automatic access

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