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- Under general a name must be given, (e.g.: "Aurenz-CDR-Connector") then press apply.
- In addition, a password must be assigned for communication. To do this, set an appropriate password in configuration under password protection and press apply.
- The parameters name and password are required when configuring the data source in UC-Analytics and they must match!
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Setup a data source to connect to the STARFACE
Installation of the UC-Anayltics software
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When choosing the data source, select the manufacturer Starface STARFACE and then as type Starface model STARFACE module.
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Define data source name and the outbreak location
It is important to set the correct location of the pbx outbreak if you want to use the accounting features. Based on the location of the outbreak and the call destination the call costs will be calculated. The data source can be saved with its own name.
The data source has now been created but must yet be configured. To do this, go to the TAB Starface module and enter the corresponding parameters.
Tab Starface module
Configuration for the STARFACE module
The parameters have the following meaning:
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Please check if the connection based on that parameters can be establish through clicking the "Connection test" button. See also the section "Testing the installation" further below.
If everything works fine, press "Finish" and the data source instance is now created and will retrieve the CDRs from now on.
Further data source settings
You can setup some additional settings after a data source was created. Please open the data collector module and then the Overview window:
Then select the data source instance you want to configure and double click in it. Open the configuration if needed pause the connection.
Now the data source configuration window opens and you can check and change all the setting available.
Tab Scan Directory
By default, the path is already "correctly" set and no further configurations are necessary here.
The data which is retrieved from STARFACE is first copied into a directory (and stored there as a file). For this, a path must be entered where the files are to be stored. The files are then processed from this path. There is an additional option to save raw data ("copy imported files into a backup directory"). This enables the CDRs to be imported again later if necessary (if the data is no longer available in STARFACE).
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Additional configurations can be made in the other TABs. These are not STARFACE specific.
Tab General
This TAB allows you to enter a customised name for the STARFACE data source, the assigned data recording is pre-set and does not need to be changed.
Tab
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PBX
This tab is used to define the location ofthe breakout of the telephone system as well as which network carrier is used to calculate the price of the individual phone calls.
Please consider
- The settings for the used network carrier are made in the UC-Analytics administrator under File / Set up programme / Network carrier. Further descriptions can be found in the UC-Analytics admin manual.
- The settings in the Access tab have no relevance for STARFACE.
Tab Time
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period
Use this tab to define on which days of the week/ times of the day the data from STARFACE shall be processed.
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To verify whether a connection to STARFACE (and to the module) can be established with the used parameters, you can use the connection test. This can be found on the tab "Starface module" of each data source instance.
Example of a successful connection
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Example of an incorrect connection
In this example, the login ID is incorrect!
Error message: ...The registered auth token converter did not convert the client transport token ....
In this example, the "module configuration name" is incorrect!
Error message: ...No processor found for the identifier ...
Data collection
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