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This documentation is valid as of the iQueue pro/iPro UC-Analytics version 13.1.1. and the STARFACE 7.0.2.1
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way to retrieve the call data from the STARFACE was completely revised with the release 13.1.1. The call data is now actively transferred to the UC-Analytics from Starface via http/https, using a STARFACE CDR-Connector module. Please download the latest version of this module here: aurenz download |
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This document describes the data transfer from STARFACE via the module CDR-Connector. In order to make this work, the UC Analytics PC and the STARFACE must be connected to LAN. The data is transferred via HTTP or HTTPS (. Please make sure that the corresponding ports are not blocked by a any firewall).
Configuration of the STARFACE
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