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The Call forwarding on busy (CFB) option must be set in the user object. This is shown as an example in the screenshot below (the actual values are of course customer-specific).
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Configuration of the PBX Connector for the innovaphone cloud PBX
Please configure a new connector under Configuration in the table of PBX Connectors with Add Pbx. A dialog appears: As type, select one of the entries that starts with “innovaphone”. If you have selected an item, a description of how the connector handles the status mapping appears below the combo box. Please check the description if the mapping rules fits to your requirements. If not pick another type and check again. Finally assign a meaningful name and description and commit the changes with update. The settings can be changed any time by selecting edit in the corresponding line in the list.
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